Website is different in network vs in the wild

  • Not long ago we hired a new guy. So, I updated the site. I took of the old and added the new (yes, we replaced the guy leaving with another guy with the same first name). And, it looked great. Then I looked at the site on my phone with data rather than wifi, and the site didn’t change. It was the old Brent. So I cleared my cache. Nothing. So I installed a plugin to clear the site’s cache, nothing. So I called the server host, they couldn’t fix it. So some reason, any computer on our network (which is completely unconnected to the server the site is on) can see the updated website. Any computer in the rest of the world sees the old Brent, no updates. New posts aren’t showing up either. It’s like the site is trapped on the set of Groundhog’s day. Not sure how to fix this. I’ve never encountered anything like this. I tried Google, but I’m not seeing anything.

    • This topic was modified 5 years, 8 months ago by Jan Dembowski.
    • This topic was modified 5 years, 8 months ago by Jan Dembowski. Reason: Name removed, don't do that

    The page I need help with: [log in to see the link]

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  • First thing is to make sure the old Brent is removed from the payroll… I just had to say that! <GRIN>

    Anyway, I looked to see what is going on and I see CloudFlare… Ah Ha! No, not so fast I don’t see a CloudFlare Proxy. HMMM?

    I looked up the host and see wP Engine… But you say you called the server host… Was it WP Engine? They couldn’t help you figure this one out? The people at WP engine know their stuff.

    My mind is racing now. Time Change last weekend? Ground Hog Day? Early April Fools joke? Was the old Brent a prankster?

    So, then I’m thinking changes show up inhouse but don’t show out on the world wide wait?

    Is it possible you are doing this change on an in-house server? Or a Sandbox account?

    Have you made these kinds of changes before? was there a step needed to upload the change to the production box?

    Nginx proxy? I see a Nginx server… But it’s on the Google Cloud?

    Who did you call for help earlier?

    I’m stumped but I’m wondering about that Nginx box and the possibility you’re running some in-house box that needs to be sync’d in some manner with the actual host because a change to a page should have triggered a reload on a caching server after a second or third request.

    Who designed that site for you? Can you call them for help?

    Let us know what you find out or if you need more help.

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