Website issues

  • Resolved nkocet

    (@nkocet)


    1 year, 1 month ago

    Hello,

    this is my website and I got an email from word press like this Your site has updated to WordPress 6.3.1 after that my website misbehaving and cant open any page from any department an error is 404. in that email also commented If you experience any issues or need support, the volunteers in the www.ads-software.com support forums may be able to help. https://www.ads-software.com/support/forums/

    • This topic was modified 1 year, 1 month ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    If you’d like to manually make a backup of your site first, please follow the steps at https://www.ads-software.com/documentation/article/wordpress-backups/

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Anonymous User 20959842

    (@anonymized-20959842)

    Hello @nkocet Following steps may help to fix error.

    Clear the browsing cache and cookies, or bypass/disable any other cache mechanism if enabled.

    Recheck Permalinks settings of your WordPress

    Restore .htaccess file from latest available working backup

    Try Disabling Plugins/Themes

Viewing 2 replies - 1 through 2 (of 2 total)
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