Website menus not responsive after plugin install

  • Resolved nbdatapoints

    (@nbdatapoints)


    6 years, 1 month ago

    Hi. Installed Photonic plugin 2.18 to display our Flickr Photostream. The plugin was easy to install and displayed the Flickr images perfectly. However, I noticed afterwards that our custom WP theme was no longer working properly. Items in our website’s drop-down menus would no longer open with a left-click – instead users had to right click and select ‘open in a new tab’. Our Appointment Scheduler stopped working altogether. I deactivated the Photonic plugin and site usability returned to normal. ANy idea what the problem might be?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    I see that right now the plugin is not active. However I also see that some of your plugins are throwing JavaScript errors:

    Uncaught ReferenceError: $ is not defined
    at extAppointment.js:1

    This seems to be coming from your appointment scheduler plugin.

    There also seem to be other problems with your site, e.g.:

    1. The jQuery file that is being loaded is not from your WP installation but from an external URL. You seem to be loading https://code.jquery.com/jquery-3.2.1.min.js, which would typically happen if your theme has de-registered the standard WP jQuery file.
    2. You seem to have multiple scripts that are being loaded from locations outside your WP folder. E.g. you have a “style.css” file being included with a relative path (i.e. in most cases you will see a URL not found error), your appointment scheduler JS file is outside your WP installation (it is directly under your site domain, not in the WP folder), etc.

    It is possible that you already have a conflict between some of your plugins and your theme, and that the issue is only coming into focus when you are activating Photonic.

    Is this a custom site you got built? You might need to ask your developers about it since many things seem to be poorly coded and at odds with recommended WP practices.

    Thread Starter nbdatapoints

    (@nbdatapoints)

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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