Website not working

Hey

Sorry to hear about your site. Unfortunately, I am not able to help you unless I have a bit more information. I need to know the link to your website and any error messages you are seeing (if there are any) Thanks!

Hello Mike

Thank you so much for replying.

The website is now live again, I think it took a while to reboot on the server.

However I am having a problem with menu changes that I made and cannot take off.

The website is https://thesoapman.com.au/

I had tried to make the store the home page, and when this did not work I have tried to change back to the original page as I found that that this is not possible in market press.
I now have two additional buttons Shop and the second store button which I have tried to remove in the menu page without success.

Any help would be appreciated.

Maria

Hey Maria,

I am glad to hear that your site is now live again. I do see that you have two “shop” pages in your menu items though. You will need to go to the Apperance menu item in your wp-admin. The URL should be: https://thesoapman.com.au/wp-admin/nav-menus.php

Once you are there, you will be able to see the second store page listed there and you should be able to remove it. Let me know if you have any questions or issues.

Hi Mike

I have had problems deleting the additional shop tab and additional store tab in the Menu items.

So I deleted the pages from the pages menu and that seemed to take the problem off.

Thank you for your assistance.

Learning each step of the way

Maria Pickles

Hey Maria,

Ok, great. Glad to hear this got resolved. It is always a learning process, so don’t worry about that. Have a great New Year and weekend!