Website problems

  • My website has been experiencing numerous problems ever since WordPress 6.3.1 was updated. The composite tools on my client’s website for video editing are no longer functional, and the website is acting weirdly. My header was constantly changing and wasn’t the one I made using Elementor.
    Bluehost is also no longer acting appropriately. Does anyone else experience this problem or have any suggestions for a solution?

    The page I need help with: [log in to see the link]

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  • Hello @jorgensenson23

    You mentioned you are with Bluehost, are you able to use a Bluehost staging environment to make a copy of the site, and then downgrade the staging site’s WordPress version to 6.3 or the latest 6.2 (which would be 6.2.2) to see if it reverts the issues.

    If it does, do you have any custom plugins or custom code in a theme that might be breaking due to the upgrade? I know that 6.3 included quite a few changes, so if any plugins or a theme were not updated, it could cause this.

    Hi and thanks for reaching out! Based on the details you have provided; it seems there may be issues associated with your plugins or the core files associated with it or your theme, that may not be compatible with the updated WordPress version.

    Reaching out to your plugins or theme developer’s page may be your best option to troubleshoot these issues.

    Additionally, if you have not already done so, you could request a restore of the account or get further details regarding options from our team via our support phone or chat: Contact Us | Bluehost.com

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