website stuck in AMP instead NON AMP version

  • Resolved raval104

    (@raval104)


    1 month, 1 week ago

    Sir, when I am logged in to the WordPress admin panel, the site is perfect, and the TOC, Off Canvas Menu, and layout work perfectly. But if we visit after logging out, it does not work perfectly, and it seems stuck in the AMP version, though the AMP plugin has been removed. But, If we add at the end of the URL “?amp,” it works like a non-AMP version on the desktop, and we can see TOC and other plugins like Sendbird and the header menu expand.

    using Astra theme’s latest version. AMP is removed due to layout shifting and not working properly, as advised by Astra theme support.

    I have reconfigured the Litespeed cache plugin, emptied the entire cache, and flushed the cache in the Hostinger data file. The CDN cache was purged; moreover, data was cleared by the Asset Cleaner app, too. Kindly guide me to solve this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @raval104

    Thank you for reaching out to us, We checked your website, we didn’t face any issues accessing the non-AMP version, as you are not using AMP plugin at movement your website does not have any AMP version.

    Regarding the errors and breaking features for third-party plugins and themes, the AMP is web component framework, which comes with AMP specification and restrictions such as restricted third-party JavaScript, 75Kb CSS etc.

    These errors causing elements are removed by AMP plugin to create a valid AMP pages.

    We recommend using AMP compatible third-party plugins and themes listed on our AMP ecosystem, to learn more about AMP errors, please check the video below:

    We hope this helps!

    Plugin Support Milind More

    (@milindmore22)

    @raval104 As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

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