Website tracking not working on one website. but works on another one.

  • Resolved versadeveloper

    (@versadeveloper)


    5 years, 3 months ago

    Hi,

    We are glad found your plugins yesterday. Tested on our websites works like a charm. but we have been trying to make it work on another website, its not working like it works on first website.

    It subbmits the form, it tracks the Geo Location. BUT WE WANT THE WEBSITE TRACKING (EX: USER CAME FROM example.com) only. we are not worried about geo location or anything else.

    We have compared the .htaccess, function.php, wp-config.php files between the two websites to match and make both of them work. but still one of them not working for WEBSITE TRACKING. it adds this to the message “Landing page on your website: https://vc.ssvcreativegroup.com/wp-json/contact-form-7/v1/contact-forms/12610/feedback” instead.

    we wondering if someone could help us determine the issue and solve it

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author apasionados

    (@apasionados)

    Hi @versadeveloper,

    We get this information from the browser via $_SERVER["HTTP_REFERER"]. This data doesn’t seem to be very accurate nowadays. Our developers will check this and send you more detailed information on why it is not shown correctly but we can’t make it to show correctly as we directly output the PHP Server variable we mentioned before.

    Sorry that we can’t help you this time.

    Best regards from Spain.

Viewing 1 replies (of 1 total)
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