Hi there,
We regret to hear about the difficulties you’ve recently experienced on your website. It’s disconcerting when something unexpected happens, especially to a site you’ve managed smoothly for a long time.
However, I must assure you that the issue you’re experiencing is extremely unlikely to be connected to the PayPal Payments plugin. PayPal Payments is developed with utmost emphasis on security, strictly adhering to both PayPal’s and WordPress’s security best practices.
In many cases, such issues can originate from a variety of sources. It could be another plugin (especially file manager or code execution plugins), code in the theme, or potentially insecure configurations on the hosting server. If you’ve recently installed other plugins or themes, especially those not vetted by the WordPress community, they might be a good starting point for your investigation.
As a general security measure, I strongly recommend maintaining up-to-date backups, using security plugins, and regularly updating all components of your WordPress installation, including the WordPress core, themes, and plugins.
To sum it up, the PayPal Payments plugin most likely has nothing to do with the popup you encountered on your site.
Please feel free to get in touch with the support team if you have any further questions or need additional assistance. We’re here to help and ensure you can continue to trust the most popular and secure PayPal integration for your payment needs.
Kind regards,
Niklas
