Websites do not mtch error

  • Resolved schlafcola

    (@schlafcola)


    8 years, 3 months ago

    Hey, I am using WP-spamshield on all websites that I am hosting and on some hosted within a university network. On one I am running into the following error when trying to activate the plugin (after updating it actually was deacivated).

    “Plugin deactivated. There is an error in your WordPress configuration. Website domains do not match. Please check your settings and correct the error.”

    This is not an error as such, it is actually intentional. The website is hosted within the university network but points to an external company owned domain. It has been working ever since but with the last update it stopped working. Help would be greatly appreciated.

    Thank you very much

    Tino Schüllermann

    https://www.ads-software.com/plugins/wp-spamshield/

Viewing 1 replies (of 1 total)
  • Plugin Contributor redsand

    (@redsand)

    Hi Tino,

    At the top of the support forum there is a sticky post that we ask users to read first because it guides you to excellent troubleshooting options we have already put together for our plugin users.

    We will be happy to help you out. You will need to take the following steps:

    1. The Troubleshooting Guide and FAQs are the place to start.

      Please take a few minutes to work through these, as they solve over 90% of issues users have. (Please be sure to follow all the steps, not just read through them.)

      Once you have gone through the Troubleshooting Guide and FAQs, if that doesn’t solve the issue, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so you should move on to the next step.

    2. Submit a support request at the WP-SpamShield Support Form, our main support channel for the plugin. We have an excellent diagnostic process.

    That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

    – Scott

    Please note that the WP-SpamShield Support page is our main support venue, not the WordPress forums here, so that will always be the best way to get a quick response and resolve any tech support issues.

Viewing 1 replies (of 1 total)
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