Week long bookings displaying as seven separate bookings

  • J

    (@sbwdblog8)


    5 years, 10 months ago

    Hi,

    I have just taken over https://lewinshope.com and it uses the paid version of your calendar, but I am having synchronisation issues. The site uses WP version 5.0.3, PHP 7.2 and version 7.1.0 of your plugin – there are no error messages.

    When my client adds a week long booking to her WordPress site it shows as a week long booking on this page https://lewinshope.com/availability. The calendar is also synced to the Crabtree & Crabtree calendar here https://bit.ly/2CmuTb7 and this also shows the week long booking. All good so far.

    The problem that I have is that when the client logs into the Crabtree & Crabtree admin area the week long booking is shown as a list of seven separate bookings – screengrab here: https://ibb.co/fYRTzyr – this makes managing bookings very time consuming.

    Do you know if this is a known fixable issue caused by the plugin setup, PHP version or iCal synchronization? It is quite a niche problem, but I can’t understand why the visual calendars show one week long booking, but the admin system (which uses the same synced data) shows seven bookings (one for each day).

    I’d appreciate any advice.

    Thanks

    Jonathan

    The page I need help with: [log in to see the link]

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