weekly events issue after recent update

  • Resolved tshumska

    (@tshumska)


    3 weeks, 5 days ago

    Hello. I see nice improvement when booking weekly events. But issue is that I cannot book them due to error: Creating error. Try to reactivate the plugin to solve this issue. Existing events also affected (not appearing and unable to edit) . No issues with booking courts by users …Do I really need to deactivate and then reactivate plugin ? will existing user reservations /plugin settings will be lost? WP 6.5.5 plugin 1.9.1 premium plan . Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webmuehle

    (@webmuehle)

    Hi @tshumska !

    Thank you for your input. It should work without having to reactivate plugin. However, with existing events it could be that you have to delete them and create them again – due to changed structure of events…

    Does the “creating error” still exists after you delete past events? (There are two new buttons in events, to delete all past, or all events). This helps with performance, when there are a lot of past events or reservations in the database.

    Best regards, Christoph

    Thread Starter tshumska

    (@tshumska)

    Hi Christoph,
    Thanks for getting back. So I clicked “delete all events” (only one delete option available) which has cleared all past events and all weekly events. Now trying to book a single or weekly event and still getting same error about reactivating the plugin ….
    See screenshots: https://drive.google.com/drive/folders/10N5nQjSiGNyiDrkRYqQUl33-416AvCgA?usp=drive_link

    Plugin Author webmuehle

    (@webmuehle)

    Ok – would it be possible to get access to your website to run some test by myself? If so please, contact me via [email protected].

    Thread Starter tshumska

    (@tshumska)

    The issue is fixed . Many thanks for prompt support Christoph!

    • This reply was modified 2 weeks, 6 days ago by tshumska.
Viewing 4 replies - 1 through 4 (of 4 total)
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