Weekly WP Mail SMTP Summary has a greater email sent count than is true

  • Resolved SRD75

    (@srd75)


    4 months ago

    Hi,

    WP Mail SMTP sent us an email:

    (451 emails)

    If we check the “Check & Log Emails” log, this plugin says only 49 emails have been sent in the last month.

    Why is WP Mail SMTP’s count so high?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @srd75,

    Thanks for reaching out, and I’m so sorry about the confusion.

    Kindly bear in mind that the 451 emails refers to the total number of emails sent all time from your site (both successfully and unsuccessfully delivered emails) – not just a month or week.

    Also, please know that the report doesn’t only contain emails that you send manually.

    After setup, WP Mail SMTP controls?all sent emails?from your WordPress site.

    Whenever your website executes the?wp_mail()?function, it will count as an email notification.

    These emails could be:

    – WordPress user registration emails

    – WordPress reset password emails

    – Form email notifications (for example contact forms, quotation forms, payment forms created using the WPForms plugin, Contact Form 7, Gravity Forms, or using similar plugins)

    – Order notification emails (if you have an eCommerce store set up on your site)

    – WordPress comment management emails (comment moderation/comment published)

    – WordPress plugin notifications (Eg: update notifications etc)

    These are not necessarily sent to your inbox or generated manually but they are also controlled by WP Mail SMTP once it’s configured on your site.

    I hope this helps with clarification! Thanks ??

Viewing 1 replies (of 1 total)
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