WeForms Blank on Backend

  • Resolved robertoecn

    (@robertoecn)


    3 years, 3 months ago

    Hi,

    Im starting to test out the plugin and it has worked great so far except for one problem:

    After editing a couple of forms and logging out and back in the next day, I found that the backend editing part became blank, making it virtually impossible to edit the forms created. The forms work, but the editing part looks like the below:

    https://ibb.co/XSBkpzv

    I read a topic of people with similar issues here but the solution proposed didn’t seen to work (I tried a couple of times). The “Minimize conflict with other plugins in the backend.” was already unckecked as well.

    Wordpress 5.8.2 with boldgrid
    Plugin 1.6.9
    PHP 7.4 FastCGI

    Any help would be much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Elana Davis

    (@elanasparkle)

    Hello @robertoecn,

    ?Thank you for reaching out to support! It sounds like you might be experiencing our zoom bug. Can you try to zoom out the browser or set it to 100% to see if that starts working for you?

    Thanks
    Elana D.

    Thread Starter robertoecn

    (@robertoecn)

    Yes! That was the case. Its fixed!

    Thank you very much!

    Plugin Support Elana Davis

    (@elanasparkle)

    Hello @robertoecn

    Great! I’m glad it’s fixed we do have that labeled as a bug and will be resolved in a future update.

    Thanks
    Elana D.

Viewing 3 replies - 1 through 3 (of 3 total)
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