Weight and Shipping cost is calculated incorrectly

  • Resolved juliankhor

    (@juliankhor)


    3 months, 3 weeks ago

    WordPress 6.7.1,WooCommerce 9.4.2, Weight Based Shipping 6.1.0. PHP 7.4.33

    Hi,
    firstly thank you for this wonderful plugin!.
    Problem I am facing. Did not had this issue before . The shipping cost does not show up as what it should be.
    Item A
    – Quantity : 1
    – total weight : 1.36kg
    – Value : $39.70
    – Shipping Cost Set : $4.7 for every 0.1kg
    – Shipping Zone : World wide
    – Shipping cost at the checkout = $23.50 instead of $63.92
    – Shipping options : Only 1 default – Worldwide

    I have attached a screen shot on the settings and parameters that I have used. Will be much appreciated if you can help me with this. Looking forward to your response

    Warmest Regards
    Julian

    Attached Image for my settings


    –

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi Julian,

    Thank you for the details.

    The product is a variable product. Does the Gray variation also have a weight of 1.36 kg?

    If so, you can check the total weight WBS “sees” by setting up a temporary WBS shipping method as follows:

    View post on imgur.com

    Thread Starter juliankhor

    (@juliankhor)

    Hi Dan, thank you so much for looking into this . It was my mistake indeed, i overlook to sync up the weight of the total wight with the variable options. All is good. And appreciate your help!

    Warmest Regards
    Julian !

Viewing 2 replies - 1 through 2 (of 2 total)
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