Weight based settings not changing in cart page

  • Resolved kylecoleman

    (@kylecoleman)


    3 years, 6 months ago

    Hi i need assistance when setting weight based settings, i used these settings to setup after every 200kg for my pricing to change. When displayed in cart page the changes are not showing but when tested in demo.flexibleshipping it works fine i need urgent assistance can someone please help. The following settings are what i have used.

    When is from 0 to 199kg rule cost is R0
    When is from 200 to 399kg rule cost is R49
    When is from 400 to 600kg rule cost is R89

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tograczyk

    (@tograczyk)

    Hi @kylecoleman, thank you for contacting us.
    ?
    ?Could you please upload also screenshots of your shipping zones configuration?
    ?
    ??You mentioned that shipping is not working – what do you mean exactly? The Flexible Shipping method is not available in the cart / the calculation is not what you expect?

    If you have any additional questions, let me know, I’ll be happy to help.

    Best regards,
    Tomek

    Plugin Support tograczyk

    (@tograczyk)

    Hi Kyle,

    Due to the fact that you also contacted us directly at https://flexibleshipping.com/support/, there we discussed the details of this case and I believe we established that the issue was about filling the appropriate weight of the products – I’m marking this topic as resolved for now.

    If you have any additional questions, let us know, we’ll be happy to help.

    Best regards,
    Tomek

Viewing 2 replies - 1 through 2 (of 2 total)
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