Weight calculated wrong

Hi,

In order to clearly see what order weight receives the plugin, you can create a rule with only Weight Rate set to ‘charge 1 per 0kg’. The price it would show on checkout is the total order weight the plugin receives.

After that, if the weight is not correct, double check your product/variations settings to make sure product weight is set to what you expect.

If it is, the next step, is to temporarily disable all other plugins and switch to a default theme. If that solves the issue, bring things back step by step until you notice the issue comes back. At this point you know the culprit.

I see the new weight rate 1 per o kg at the checkout, also the products have the right weight but in grams (dont know if that is important), so do I understand you right, you think it is a plugin problem?

Okej I deactivated all and tried one after the other, it looks like it is not a plugin problem.
I also changed the theme

But I was not paying attention to the shipping price in the basket, it says 74 kr, but I have no shipping with that price, it is 75 kr not 74.

I deleteted them all and made new rules, same problem..

It must be me doing something wrong in the settings. Iam supposed to write the price of the shipping in “based cost” right? And all the below “weight rate” fields I should leave empty or “0” right?

• This reply was modified 5 years, 5 months ago by ihdumille.

Yes, to have a flat shipping cost provide it with Base Cost.

If you see the price which is not even in WBS shipping rules, that means that’s another plugin which shows it, right?

You might have some other shipping method under shipping zones.

Also, what shipping price do you see for the ‘1 per 0 kg’ rule?

The weight is showing in my basket as 1 kr

This is how I set up my shipping zones, I dont see if there is another place where I can make other shipping rules.

Label Title Destination Weight Subtotal Price

Active
Postnord Sverige PostNord SE [0 – 1000) Any 59 kr

Active
Postnord Sverige PostNord SE [1000 – 2000) Any 75 kr

Active
Postnord PostNord SE [2000 – 5000) Any 95 kr

Active
Dao365 Dao365 DK [0 – 5000) Any 65 kr

Active
test Weight Based Shipping SE Any Any 1 kr

My product weights 150 gram, everything under 1000 grams costs 59, as you see above.
Now I inactivated all but the below 1000 grams and it still gives me a shipping cost at 74 kr
If I inactivate all, then no shipping cost is shown

It is a riddle, really

I noticed that you can add shipping rules to places, in the weight based shipping and at shipping zones – Sweden – Weight Based Shipping, I tried to add all the rules there instead, but still the same 74 kr

• This reply was modified 5 years, 5 months ago by ihdumille.

Okej, I looked at my tax settings, removed all and made new ones, somehow all works now.

Glad you have managed to solve it. Thank you for the update.