• Resolved fraom

    (@fraom)


    Hi, i ve 3 area for shipping, Italy, Europe 1 and Europe 2. All of this are setted by weight with different option. Now i need to set only for Europe 1 and Europe 2 a weight limit. Can someone help me? Thanks

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author grola

    (@grola)

    Hi @fraom, we need more information about this issue. Please provide screenshots of your shipping methods configuration along with a more detailed description of the outcome you want to achieve.

    Thread Starter fraom

    (@fraom)

    I set different prices based on weight. I did this for Italy Europe 1 and Europe 2. Now I need to set a weight limit only for europe 1 and 2. As you can see in the image, after 40 kilos I have to block the order because I can’t ship. How can I do it?

    Italy no limit

    Europe 1 – limit 60 kg

    Europe 2 – limit 40 kg

    • This reply was modified 3 months, 3 weeks ago by fraom.
    • This reply was modified 3 months, 3 weeks ago by fraom.
    Plugin Author grola

    (@grola)

    With your current setup, what happens when the shipping exceeds 40 kg?

    Thread Starter fraom

    (@fraom)

    I can order normally

    Plugin Author grola

    (@grola)

    You can order with shipping method from the screenshot above, what shipping cost was calculated?

    Thread Starter fraom

    (@fraom)

    show the correct shipping method, in this case Europe 1 , but don’t insert price, shipping are free

    whit the correct weight it showing the correct price

    • This reply was modified 3 months, 3 weeks ago by fraom.
    • This reply was modified 3 months, 3 weeks ago by fraom.
    Plugin Author grola

    (@grola)

    Please paste screenshot with shipping method for Europe 1.

    Thread Starter fraom

    (@fraom)

    here you go

    Plugin Author grola

    (@grola)

    Your method is Flat Rate. In this case, the rules table calculates an additional cost, which is added to the cost calculated by Flat Rate, which is 0. If you want to achieve the desired result, create a Flexible Shipping method.

    Thread Starter fraom

    (@fraom)

    solved! i m so sorry but i don’t select the plugin on price rules for Europa 1 and 2. now works fine !

    edit. yes you are right, i ve found the solution. thank you so much and angain, sorry :O

    • This reply was modified 3 months, 3 weeks ago by fraom.
    Plugin Author grola

    (@grola)

    That’s okay, we’re here to help. ??

    Best regards
    Grzegorz

Viewing 11 replies - 1 through 11 (of 11 total)
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