Weight not calculating

  • Resolved chuco61

    (@chuco61)


    7 years, 1 month ago

    On my store as I add items per pound, the calculation does not show up. ive added zones and verified that the units are the same. What could be the issue?

    The page I need help with: [log in to see the link]

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  • Plugin Author Dan

    (@dangoodman)

    Could you provide more details on the issue you have:
    — What’s is your current shipping configuration: shipping zones, shipping methods, Weight Based Shipping rules? Screenshots would be great.
    — What order you are testing it with: total weight, items’ shipping classes, subtotal, destination.
    — What shipping options do you get for the order?
    — What shipping options do you expect instead?

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