• Resolved Hartech Softworks

    (@hartechsoftworks)


    Alright, I have no cache plugins installed

    The problem that I am having is that, while navigating the site, sometimes elements will be missing, for instance, sometimes the logo / banner will disappear and be replaced with text, the search button will be missing and replaced with its text default, and the Twitter button on the left hand side, will say Get Flash Player.

    What is causing this ? Sometimes the page loads fine and sometimes it does not fully load, it is just these three elements that I am aware off that has a problem.

    Any help would be greatly appreciated.

    The site link is: https://tinyurl.com/29uf79a

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator James Huff

    (@macmanx)

    You server could be having intermittent connection failures. Have you contacted your hosting provider?

    Thread Starter Hartech Softworks

    (@hartechsoftworks)

    thanks James, before I contact them, why is it only limited to those three sections of the site ?

    Moderator James Huff

    (@macmanx)

    I’m not entirely sure. I didn’t see anything wrong with your code besides just a few basic validation issues, which wouldn’t interfere like that.

    Thread Starter Hartech Softworks

    (@hartechsoftworks)

    hmmm…. that is weird, they said everything is alright over at their end, they cannot seem to replicate the error

    Moderator James Huff

    (@macmanx)

    Have you tried in any other browsers and on any other computers?

    Thread Starter Hartech Softworks

    (@hartechsoftworks)

    thanks James, yup I have tested it out on different OS’s and different browsers, still the same problem, the funny thing is that it is only restricted to 5 elements that I am aware off.

    1. Twitter button.
    2. Logo / Banner.
    3. Crumpled paper just under the logo / banner.
    4. RSS feed image.
    5. The go button.

    Moderator James Huff

    (@macmanx)

    It’s a long shot (a really long shot), but I suppose this could be a plugin or theme issue.

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to rule-out a theme-specific issue.

    Thread Starter Hartech Softworks

    (@hartechsoftworks)

    disabled all plugins
    error disappeared

    renabled the plugins back
    error disappeared

    it worked, however i am more confused than before

    i just disable them by placing an x in the plugin directory, refreshed the page, removed the x

    i cannot replicate the error anymore ? whoa this is weird

    Moderator James Huff

    (@macmanx)

    Well, at least that fixed it! Color me stumped, but I’ll accept it nonetheless.

    Thread Starter Hartech Softworks

    (@hartechsoftworks)

    thanks James, hopefully this helps somebody out in the future, really random and weird problem. thanks once again.

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Thread Starter Hartech Softworks

    (@hartechsoftworks)

    Hi James, here is just an update to what my host has informed me:

    Those elements are getting blocked because they use a full url. For example the logo at the top of the page has the image source set to “https://www.xxxxxxxxxxxxx.com/xxxx/xxxx/…”.
    If it was just set to “/xxxx/xxxx/…” then it would not require an extra apache request. When you keep refreshing the page the server’s firewall is blocking that request from the server back to its own ip. Those paths should be changed so they are not using the full url.

    Posted this here, hopefully it helps somebody else.

Viewing 12 replies - 1 through 12 (of 12 total)
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