Weird issue with Insert Media screen

  • Resolved andymiller

    (@andymiller)


    7 years, 9 months ago

    Hi Jeroen

    For some reason Dashboard Notes seemed to be stopping the Insert Media screen from working. The spinner would spin but the thumbnails wouldn’t appear. I deactivated Dashboard Notes and it works again.

    I tried using the developer console in my browser to see if there were any error messages, but nothing. Nothing in the PHP logs either.

    A pity because I really liked the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeroen Sormani

    (@sormano)

    Hi Andy,

    Thats strange!

    Where did this happen? Could you maybe create a small video showing what exactly is happening and when? That would give me the most info to see if I can replicate this.

    Thank you,
    Jeroen Sormani

    Thread Starter andymiller

    (@andymiller)

    Hi Jeroen

    This is really embarrassing – I went to record a screencast and reactivated WP Dashboard Notes … and the Insert Media dialogue worked OK.

    Sorry for the false alarm. I should have double checked by reactivating WP Dashboard Notes.

    If you’re still interested, here’s the screencast.

    https://recordit.co/8PndORKbRG

    As you’ll see there are a bunch of other Media Library-related plugins. I had deactivated all of these in the search for the problem.

    My apologies again. But at least the good news is that I can still use your plugin!

    Plugin Author Jeroen Sormani

    (@sormano)

    Glad it seems resolved resolved ??

    Have a great day!
    Jeroen Sormani

Viewing 3 replies - 1 through 3 (of 3 total)
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