Weird Login Issue

  • Resolved bezukhof

    (@bezukhof)


    8 years ago

    When I go to login to my site:

    healermarketing.com/wp-admin

    It downloads this ‘file’ a 7kb piece of nothing, essentially, and bounces back to the page I was on before trying to log in.

    I’ve looked at the file Properties, and it’s literally nothing. I last logged in maybe 10 days ago to this site and I have never encountered a problem like this before.

    Video of the problem:

    https://drive.google.com/file/d/0B1gLMBxJzubobDFtUlVRa0F6WGM/view

    Any help would be greatly appreciated.

    • This topic was modified 8 years ago by bezukhof.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please provide a link to a page on your site where we can see this. Thanks.

    (Sure you got enough tabs open? ?? )

    Thread Starter bezukhof

    (@bezukhof)

    Thanks…

    This is the login link that has the problem:

    https://www.healermarketing.com/wp-admin

    You have to go there to see the issue.

    The site itself is still up:

    https://www.healermarketing.com

    Luis Sacristán

    (@displaynone)

    Hi

    The code your web returns is the wp-admin/index.php file. It seems to be an Apache problem, it doesn’t execute the PHP code, instead it returns it. You should ask your hosting provider.

    Hope it helps

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Do you have an .htaccess file in the wp-admin directory or anything in your main .htaccess file that references wp-admin? Have you installed anything to “secure” logins or followed any guides along those lines?

    When I go to /wp-admin, it’s downloading, rather than executing, the index.php file.

    Thread Starter bezukhof

    (@bezukhof)

    Thanks for the info- I just pinged my hosting provider. I did recently change from BlueHost to SiteGround, so it’s probably related to that migration. Always something with these hosting companies.

    ivanatanasov

    (@ivanatanasov)

    @bezukhof – Ivan Atanasov here, part of the Senior Support team at SiteGround.

    I decided to drop a line in this posts to let the participants know that the problem was created by an AddHandler line activating a PHP version that does not exist.

    It was replaced with the correct one and the website is working as expected now.

Viewing 6 replies - 1 through 6 (of 6 total)
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