• Hi guys, i discovered your plugin couple of hours ago. The config and deployment in wordpress is really great, even the translation process is very easy.

    My only problem is that the line “To best assist you, please be specific and detailed in your reply.” can’t be translated, i mean, my po file have this phrase translated to spanish but when i upload the mo and po file to my server, that line doesn’t show the text in my language, only in english, its the only line with this weird problem.

    Do you know how to get this working? Many of my clients doesn’t know english at all.

    BTW, if you need help with the spanish translate i can help you sending you my po and mo file configurated to es_MX or es_ES languages.

    https://www.ads-software.com/plugins/key4ce-osticket-bridge/

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  • Plugin Author m.tiggelaar

    (@mtiggelaar)

    Hello,

    It looks like we forgot to add that sentence to locals.
    We will make an update for that on next version release.

    (a major update is about ready, just solving some aspects on the responsive design then it will be released).

    If you have the spanish translation please send them to: m.tiggelaar (a t) key4ce.com

    I will make sure they end up in the project ??

    Regards,
    Marco

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