weird products recommendations after submitting a review

  • Resolved eschooling

    (@eschooling)


    4 years, 2 months ago

    Hello again. Your plugin is great and your support also. But there is a problem. One client made a review and after product recommmendations appears to him. The products was products from sex-shop. I am selling books and toys for children and this is not good..how can i solve this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for using our plugin!

    Please get in touch with us about this issue by creating a ticket on the support portal: https://help.cusrev.com/support/solutions

    We will identify the sex shop and flag it as ‘adult’ to exclude from the recommendations.

    Thread Starter eschooling

    (@eschooling)

    Hello and thanks a lot for the quick reply.Ijust make a ticket and also attach one screenshot in order to find the shop much easier.

    Have a good and healthy year

    Plugin Support cusrev

    (@cusrev)

    Thanks for providing additional information. I believe that the issue should be resolved now. If you still experience any problems, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
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