Weird UI behavior in Cookie Settings popup

  • Resolved RashaMatt

    (@rashamatt)


    3 years, 3 months ago

    Weird issue in the Cookie Settings popup (“Privacy Overview”):
    The various text sections do unfold when clicked, but then immediately fold back up again.

    Also the “Show More” link does nothing.

    I have tried with “Advanced script rendering” both On and Off – no difference.

    Using: Chrome Browser Version 92.0.4515.131 (Official Build) (64-bit) on Windows 10

    URL: https://bestcuttingdie.com/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @rashamatt,

    Sorry for the inconvenience caused. This seems like a conflict with the current site theme. We will check deeply and get back to you.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @rashamatt,

    We checked the site and identified that the plugin’s javascript code is loaded twice on the website. This may happen due to the theme/plugin conflict. So please confirm the issue exists after deactivating the cache plugin. If still there, try to switch the theme to any of the WordPress default ones OR deactivate other plugins one by one to identify the problem causing plugin.

    Let us know if anything stands out.

    Thread Starter RashaMatt

    (@rashamatt)

    I had to add /wp-content/plugins/cookie-law-info/public/js/cookie-law-info-public.js to the list of scripts excluded from minify/caching by WP-Optimize.

    Fixed now – thanks! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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