Welcome Mail not received despite correct suscription

  • Resolved natalewp

    (@natalewp)


    4 years, 2 months ago

    I have designed a welcome mail correctly. I have programmed it to be sent immediately. In mailPoet settings the server is correctly set and ind Mail Poet help I can check that the connection is working. I have subscribed with a test mailaddress i use for this kind of purposes, I’ve received the subscription confirmation email and I have confirmed it and but don’t get the welcome mail. I have tried several times and nothing. I don’t know what to do.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there!

    It seems the task scheduler of your site doesn’t work properly at the moment.

    Would you mind trying to select the option “MailPoet’s own script” on WP-Admin > MailPoet > Settings > Advanced?

    Let me know if it works for you.

    Thread Starter natalewp

    (@natalewp)

    Thanks Rafael!
    It worked!!!!

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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