We’ve encountered an error. No list ID was sent.

Hi @marcosegatto,

I don’t know why but a few people have run into these kinds of issues lately. Sorry in advance for the trouble it has caused you.

This one is different than the other cases though – this one seems to be related to importing/exporting forms or changing API keys. Did you create forms with a different API key in the past and then switch? Did you move your site and then change API keys? Has anything like that happened?

Let me know.

Thank you,
Kevin.

• This reply was modified 6 years, 1 month ago by yikesitskevin.

Hi @yikesitskevin

I did not change the api key before the error.

I’ve changed the api after the error message.
I was hoping to solve the problem by changing the keys.

Thank You,

Marco

• This reply was modified 6 years, 1 month ago by marcosegatto.

Hi Marco,

Was the error the same before and after you changed API keys? Did you previously see the error:

We’ve encountered an error. Reload the page and try again. If the error persists, please reach out to support.

Let me know… I am trying to find out if it’s a problem with your server communicating with MailChimp or if there is something going wrong in the plugin.

Thank you,
Kevin.

Hi,

there was the same error before ad after ??
The website with the error is: https://www.cominshop.it

Thank you,

Marco

Hey Marco,

I am out of ideas for troubleshooting this: you’ve taken all the steps (and more!) to rectify this kind of problem.

Would you mind emailing us at plugins [at] yikesinc [dot] com and we can try some advanced troubleshooting techniques?

Let me know.

Thank you,
Kevin.

Hello Kevin, I have the same problem, suddenly I realized that there are no more lists connected to my modules … and there is no list available. I have not modified anything, I have not modified the API. Please help me.

What error message are you seeing @emanuelezenoni?

I have no error messages, but there are no lists available.

Ah, okay.

The most common reasons for this problem are as follows.

1.) Your IP address is being blocked by MailChimp. This is the most common reason for the error; MailChimp will block you (via a service called Akamai) if your IP address has been responsible for malicious things like spam. This happens the most in shared hosting environments where other websites share an IP address with you. It doesn’t mean that you were responsible for the malicious behavior but rather that someone else was using your current IP address and now it is compromised. To resolve this, get in touch with your server team and ask them to change you to a new IP address.

2.) Another likely reason is that you’ve changed hosts, changed API keys, or imported forms from another website with a different API key. Have you done any of these kind of migration/API key changes?

Let us know.

All the best,
Kevin.

Hello,
Please help! I’m going out of my mind!

I have a website connected to Mailchimp by API. Everything worked fine, but suddenly, without a reason, everything crashed. My wordpress site (https://metodywychowawcze.pl) is connected to mailchimp by Easy Forms for MailChimp, I also use Contact Form 7.

Everything seems to work fine, but emails don’t show on my Mailchimp list. In Easy Forms for MailChimp I see “No MailChimp lists found”.

It’s not Akamai problem – I talked with mailchimp and we checked it by “curl -v https://us20.api.mailchimp.com/3.0/?apikey=0e972c7de965d5c79aec8777d2xxxxx-us13”

Mailchimp claims, it is not problem on their site.

I don’t use any security program like wordfence.

Please help!!!

Micha? K?dzierski

Hi Michal,

Some users have reported that our GDPR add-on is causing this. I can’t see that being true but if you do have it installed can you try deactivating it?

Also I saw some CF7 forms on your site but no Easy Forms – are you using one of our shortcodes anywhere? Can you add our shortcode to a page and send it to me so I can see what the response is when trying to subscribe?

Thank you & apologies for the issue,
Kevin.

@yikesitskevin thanks for helping me! It’s not GDPR add-on problem, never had it.

After this failure I deactivated and deleted Easy Forms, now I’m not able to create a Easy Forms form one more time, because “We’ve encountered an error. No list ID was sent.” In general settings I can see I am connected to mailchimp.

For this moment I tried with contact form 7 and I see, the problem is affecting any plugin I want to use – in all cases email don’t arrive in mailchimp list.

It is not AKAMAI. What may be the problem?

When you create a form and try to edit it, you see the message We’ve encountered an error. No list ID was sent. right? So you’re able to see your lists in the dropdown and make a form, but you can’t edit/update the form. Is that correct?

I have created a form. I go to edit -> form builder, and in this moment I cannot do nothing more, because “We’ve encountered an error. No list ID was sent.”

Okay. So we’ve seen this issue popup a lot recently and I have no idea what is causing it. Do you think you could email us at plugins [at] yikesinc [dot] com and we could try some more advanced troubleshooting techniques on your site?