WF Forms email notifications

  • Resolved luciegbt

    (@luciegbt)


    1 year ago

    Hi,

    I’ve implemented a form on my contact page with Wpforms. Here are my notifications set up : https://we.tl/t-sEo9qeAqmk

    I would like to get a notification email sent to [email protected] everytime a customer fills in the form. But I’m not receiving any notification email so far. Could you please help me with this?

    Thanks very much

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @luciegbt,

    I’m sorry to hear that you’re having issues with email delivery.

    As your notification settings seem correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure an SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Thread Starter luciegbt

    (@luciegbt)

    Okay I’ll try this thanks ??

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @luciegbt,

    Thanks for letting me know!

    In case the issue continues or if you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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