WF preventing front user posting

  • Resolved Wallet Up

    (@walletup)


    8 months, 3 weeks ago

    Hello,

    WF is conflicting with the ability of our front user to submit a publication. When the plugin is disabled, then the issue is resolved. Any help will be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfmark

    (@wfmark)

    Hello @walletup , and thanks for reaching out to us!

    I would suggest changing the Wordfence Web Application Firewall into Learning Mode. From the Wordfence Dashboard, click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now confirm that you can submit the publication. Once done, switch the WAF from Learning Mode back to Enabled and Protecting and test to see whether it works..

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Let me know in case the above doesn’t solve your issue.

    Thanks,

    Mark.

    Thread Starter Wallet Up

    (@walletup)

    Thank you. Problem solved. We whitelisted the parameters

Viewing 2 replies - 1 through 2 (of 2 total)
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