wfhoover table size and scan issue

Hello @wildfire9859 and thanks for reaching out to us!

Let’s resolve the scan issue first, then take a look at the issue of the table.

Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

Thanks again!

i’ve disabled and then reactivated the wordfence, at the time i didn’t see any changes to my database but after a few hours i’ve noticed wfhoover table size is back to normal! not sure if disabling and then reactivating the plugin had anything to do with it though…
anyways i’ve sent the diagnostic report by email .

Thanks for letting me know you resolved that issue.

Are you still having scan issues as well?

If so, could you do the following steps for me:

• Go to the Wordfence > Tools > Diagnostics page
• In the “Debugging Options” section check the circle “Enable debugging mode”
• Click to “Save Changes”.
• CANCEL any current scan and start a NEW scan
• Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log once the scan finishes and paste them in this post.

This will help me see exactly what is happening when the scan fails.

Let me know if you have any questions!

Thanks again!

i still do have the scan issue….
only last 10 line is from 10 may others are a few days old at least

[May 10 00:35:28] Scan stop request received.
[May 10 13:10:03] Scheduled Wordfence scan starting at Monday 10th of May 2021 01:10:03 PM
[May 10 21:40:23] Scan stop request received.
[May 10 22:04:19] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=9c6340e3663e6a4a345c27cbd0a9a11b1821fac4e925a5ca5e2fde14e1e960fd51434bd5dc333008ea22fda38cb7c4ee7fd946fa8859e0d567486796ccf8f57e2ef3001840954ab46e40a3cf22e75849&s=eyJ3cCI6IjUuNy4xIiwid2YiOiI3LjUuMyIsIm1zIjpmYWxzZSwiaCI6Imh0dHBzOlwvXC9zaG9wLmdhbWU0cGMuaXIiLCJzc2x2IjoyNjk0ODgyNzEsInB2IjoiNy40LjExIiwicHQiOiJsaXRlc3BlZWQiLCJjdiI6IjcuNzIuMCIsImNzIjoiT3BlblNTTFwvMS4xLjFoIiwic3YiOiJMaXRlU3BlZWQiLCJkdiI6IjUuNy4zMS1jbGwtbHZlIiwibGFuZyI6ImZhX0lSIn0&betaFeed=0&action=timestamp
[May 10 22:04:44] Ajax request received to start scan.
[May 10 22:04:44] Entering start scan routine
[May 10 22:04:44] Got value from wf config maxExecutionTime:
[May 10 22:04:44] Got max_execution_time value from ini: 60
[May 10 22:04:44] getMaxExecutionTime() returning half ini value: 30
[May 10 22:04:44] Starting cron via proxy at URL https://noc1.wordfence.com/scanp/i.removedthe.address/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=95ec61dbd50e89971e2237b7e25fb4ea&k=9c6340e3663e6a4a345c27cbd0a9a11b1821fac4e925a5ca5e2fde14e1e960fd51434bd5dc333008ea22fda38cb7c4ee7fd946fa8859e0d567486796ccf8f57e2ef3001840954ab46e40a3cf22e75849&ssl=1&signature=d4d1a9ddfabd4792e96eb47d8163f585f2e96c075b9cdfafe210feedc76de403
[May 10 22:04:45] Scan process ended after forking.

• This reply was modified 3 years, 6 months ago by WildFire.

Looks like it’s failing on the call to our server.

Try to navigate to Wordfence > Tools > Diagnostic > Debugging and toggle the “Start All Scans Remotely” option. Then try to do a NEW scan.

Let me know the results.

Thanks again!

i done that a few days ago! no luck!

one thing though i have an alarm on diagnostic > php environment > process owner!
on the process owner field it says unavailable!
can these be related?

It can be, though some hosts hide that information or if you’re using mysqli the information really isn’t needed.

Mind sending an email to wftest @ wordfence . com with subject “wildfire9859 for WFADAM”? I can send you some information.

Thanks again!

i’ve sent email 2 days ago but no replies…
did you receive it?

Sorry @wildfire9859 for the late reply.

I have sent you the email back. I will assist you there now.

Thanks again!