What data is stored and where?

  • Resolved AnnasGourmetGoodies

    (@annasgourmetgoodies)


    1 year, 3 months ago

    I read through a rather ugly exchange regarding Stripe Connect, along with a few others (including your detailed responses) and wanted to ask a few clarifying questions before using this plugin for a production site.

    1. Does the plugin store/transmit any customer or site data (including transactional) on any website other than mine (where it is installed) and Stripe?

    2. What data from a customer transaction via Stripe is stored on my site and where (asking for PCI compliance purposes)?

    Thank you in advance for your help and support.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @annasgourmetgoodies

    1. No, the plugin does not communicate with any services other than Stripe, therefore any data such as customer info used to process a payment, save a payment method, etc is sent to Stripe only.
    2. WooCommerce stores your customer’s checkout information in the WooCommerce sessions table and the WordPress usermeta table. The Stripe plugin uses that customer information when processing a payment with Stripe. That information consists of billing and shipping address data, billing phone, and billing email. If a customer chooses to save their payment method, then an entry is added to the WooCommerce payment method tokens table. That contains a reference to the customer’s saved payment method in Stripe.

    Kind Regards

    Thread Starter AnnasGourmetGoodies

    (@annasgourmetgoodies)

    Thank you for the prompt reply. As I read, I’ll only be storing a token, not any sensitive CC data. Correct me if I am wrong.

    Thank you!

    Plugin Author Payment Plugins

    (@mrclayton)

    As I read, I’ll only be storing a token, not any sensitive CC data.

    That’s correct. When a payment method is saved, Stripe returns a payment method ID that represents the saved payment method in Stripe. It is the payment method ID that is stored in your WooCommerce payment method tokens table.

    That is one of that reasons why our plugin is SAQ A compliant.

    Kind Regards

    I’m using WooCommerce for mine, but for the life of me I can’t find the registrant data (not financial, but who they are and how to contact them, etc.). Help, and thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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