What exactly does the Bounced Tool Do

  • Chad

    (@nordberg26)


    5 years ago

    I created a bounced folder in my email account and on the bounced tab entered all the information did the save and manually run bounces got a green message saying bounces have been handled, but it looks like I still have the emails in the folder and the same number of users than before running the bounce tool.

    I was expecting the tool would check the emails in the folder provided and remove those users from the users / subscribers section, am I not correct here?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Chad

    (@nordberg26)

    Can I get a response please?

    Plugin Author eventualo

    (@eventualo)

    Hi nordberg, the plugin automatically deletes only the “hard bounces” (a permanent error: e.g. not-existing email), not the “soft bounces” (a temporary error: e.g. full mailbox).
    Maybe you don’t have any hard bounces?

    • This reply was modified 4 years, 12 months ago by eventualo.
    Thread Starter Chad

    (@nordberg26)

    Bounced images I’m pretty sure most of these are “hard” bounces.

    Plugin Author eventualo

    (@eventualo)

    Ok, thanks for the report. I’ll investigate about it.

Viewing 4 replies - 1 through 4 (of 4 total)
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