What happend

  • I have used Jetpack since I started my website last year, never had any issues and absolutely loved the features, but a couple of days before christmas I ran into a Error establishing a database connection. and for several weeks when my website traffic builds just past 10K I am hit with the same thing. several calls and about 30 hours on the phone with tech support it got narrowed down to jetpack. it is running over 1500 processes at once. I stripped down everything to only run publizize and track traffic. and still over 1500 processes are running at a time…. PLEASE FIX THIS so I can start using it again.

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    It’s hard to say for sure without knowing more about your site and its setup, but you may be running into this bug if you are using a custom Cron implementation or tool like Cavalcade on your server. Jetpack 4.5, currently in Release Candidate and scheduled to be released next Monday, will address that problem.

    If you’d like, you could try Jetpack’s Beta to see if that solves the problem for you. Another alternative would be to add the following to a functionality plugin on your site and see if it helps:

    add_filter( 'pre_option_jetpack_sync_settings_sync_via_cron', '__return_zero' );

    Of course, this is all assuming you’re actually having the same problem as the one reported in the GitHub issue I linked above. If none of the suggestions above help, I’ll need more information about your site to be able to investigate further. Could you then use Jetpack’s Debugger module to send us some more information about your site?

    1. Go to the Jetpack page in your dashboard.
    2. Click on the Debug link appearing at the bottom of the page.
    3. Click the link that says “click here to contact Jetpack support.”
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘What happend’ is closed to new replies.