• Resolved sffandom

    (@sffandom)


    Have been using Google Analyticator successfully for years. I recently installed it on a hosting account that uses a firewall. The Analyticator dashboard widget just hangs and never loads any data. I am pretty sure that it is getting a timeout on return traffic from a host because of the firewall.

    I need to know what hosts the plugin connects to so that I can whitelist them in the firewall.

    Does anyone know? I don’t want to have to grab packets with a sniffer if I can avoid doing that. Could not see anything obvious in the plugin code but I’m taking phone calls right and left and could have missed something.

    https://www.ads-software.com/plugins/google-analyticator/

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  • Thread Starter sffandom

    (@sffandom)

    And now I have figured out the problem. I had to increase the WordPress memory limit for the dashboard widget to show up. This has nothing to do with the host being unable to connect. WordPress (or Google Analyticator) was just running out of memory and instead of reporting some sort of error it just kept waiting for the plugin to update the widget.

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