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Resolved Space Codes
(@spacecodes)

4 months, 2 weeks ago

Hello WordPress community,

I’m reaching out for some advice regarding a unique situation with my plugin, AI for SEO (https://www.ads-software.com/plugins/ai-for-seo/). I want to ensure I’m handling this ethically and in line with WordPress guidelines.

A user named “inweco” previously left a review and rating for my plugin. Recently, inweco has joined our development team and is now actively contributing to the plugin. My concern here is that having a team member’s review on our plugin page could be seen as a conflict of interest.

Is there a standard procedure for handling situations like this in the WordPress community? Any advice or direction from the WordPress team or community would be greatly appreciated.

Thank you for your time and assistance.

Best regards,
André Erbis @ Space Codes
AI for SEO

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

4 months, 2 weeks ago

Really,there’s nothing wrong with a team member (former or current) leaving a review *as long as they actually use* the plugin. The only issue is one of perception: If your reviews are topheavy with reviews from your own team, it looks suspiciously like you’re fluffing up the stars. I don’t see any issue here.

Thread Starter Space Codes
(@spacecodes)

4 months, 2 weeks ago

Hello Steven,

Thank you for your swift answer! I really appreciate it.

Best regards,
André Erbis @ Space Codes
AI for SEO

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

4 months, 2 weeks ago

A user named “inweco” previously left a review and rating for my plugin. Recently, inweco has joined our development team and is now actively contributing to the plugin.

Make that user a plugin support role and that should take care of it.

https://developer.www.ads-software.com/plugins/wordpress-org/special-user-roles-capabilities/#support-rep

Thread Starter Space Codes
(@spacecodes)

4 months, 2 weeks ago

@jdembowski Great point! I added him.

inweco
(@inweco)

4 months, 2 weeks ago

Hello everyone,
my account has now been added as a “Support Rep” for the plugin but the review I previously posted for the plugin still exists. I tried to delete the review but it would not work. Can somebody please tell me how I can delete the review? Thanks in advance.
Best regards.
Dennis

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

4 months, 2 weeks ago

Do not delete/edit the review if it’s review you posted as a user.