Hi @mstudioil,
Sometimes, themes or plugins create custom folders within the “/wp-content/” directory. If you want to include these directories in your backup, simply enable the “Backup Other Files in wp-content” option.
Additionally, if you have a custom folder located in your root directory—such as a custom project folder or any other specific folders—you can include it in the backup by selecting the “Backup Other Files in WP Root” option.
Please note, however, that this option does not include files in the root directory, such as .htaccess, wp-config.php, or other system-specific files containing sensitive information. If you’d like to back up these files, we recommend doing so manually via FTP for added security.
Let me know if you have further questions!
Thanks,
Alaa