What kind of post type is used

Hi there,

I don’t understand can you please explain it more details?

Hi there.

Thank you for your quick reply.

I’m talking about post types in WordPress -> https://codex.www.ads-software.com/Post_Types

When you publish a new ticket, it’s stored in the database. But what kind of post type Is used?

Hi there,

We do not use the wordpress post types for tickets. We use our own custom table.