What’s Going On?? 500 Error!!!

Sorry, I should have given more detail.

I had to rename the folder via FTP ‘woocommerce-gateway-paypal-powered-by-braintree’ in the plugin dir because when the plugin is Active, the complete website crashes. I tested against all other plugins, activating and deactivating one and another, but it seems that only Braintree crashes WP, and nothing else.

@dodgehat This sounds like it’s a conflict between a couple plugins. Can you turn on debugging, then activate the plugin again to receive the error. Once the error is received, you can then deactivate the plugin again.

Once this is done, please let us know the link to the site so we can review the debug log.

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If you have FTP access, you can add these lines to your wp-config.php file to turn debugging on:

	define( 'WP_DEBUG', true );
	define( 'WP_DEBUG_LOG', true );
	define( 'WP_DEBUG_DISPLAY', false );

This will make any errors in WordPress output to a debug.log file. Note: there should be a rule already in place that looks like this define( 'WP_DEBUG', false );, you will want to replace this.

• This reply was modified 7 years, 8 months ago by jessepearson.

Thanks for the response Jesse. This issue seemed to have fixed itself.

I renamed the plugins directory through FTP, then logged on to WP. Then renamed the plugin directory back to original via FTP, so that all plugins are now deactivated in WP. I individually activated each plugin until they were none left. Strangely enough, the site did not crash after that.

Wierd, it could not have been computer cache as I tried multiple browsers. Anyway, it works now and thanks for your help!

• This reply was modified 7 years, 8 months ago by DodgeThat.

No problem ??