whatsapp icon is not visible on mobile

Hi,

Thanks for reporting the issue,
it seems like conflict with contact form plugin ( when screen size is < 768px )

other then the home pages, its working fine

we will try to fix this issue.

an alternate/temporary solution
we can add style using shortcodes and can hide the shortcode content on desktop devices

[chat style=99 hide_desktop=true]

https://www.holithemes.com/whatsapp-chat/style-99-sc/

Have a Nice Day,
Thank you

that is a bit suprising, because it was working perfectly before, is there anything any temporary solution to make it work on mobile devices now?

Same problem here, in mobile, it appears in all pages except the front one, but i don have any contact forms in the fron page.

Yes, @preetbedi

temporary solution
please add this shortcode in home page

[chat style=99 hide_desktop=true]

where the shortcode is placed, this will add style-99 image – but the style will hide on desktop.

@euod92, please share your website address, it will be helpful for us to identify the issue.

temporary solution
[chat style=99 hide_desktop=true]

Sorry can you tell me where to copy paste this code, I’m a bit of a novice [chat style=99 hide_desktop=true]

I have copy pasted the shortcode, but it still is not working

i can share admin access, but the reason i hesitating is that i have built the website on X-Theme and incase you edit the page out of cornerstone it will break the complete page

please test this.
from cornerstone editor, there may be an option to add shortcodes
https://theme.co/apex/forums/topic/3rd-party-shortcode-with-cornerstone/#post-791953

please add that shortcode and test.

if still not working, please take backup and share admin access

or

it always better and good to share screen, we will work from your system itself.
https://remotedesktop.google.com/support