Whatsapp url for social

Hello,

I am having problems to configure Whatsapp Social Widget in the header .

1. Whatsapp icon is asking to complete the link field with a url. Which url is this?
2. When I complete this field with https://web.whatsapp.com/54-11-5949-6764 I get derived to https://api.whatsapp.com/send?phone=https://web.whatsapp.com/54-11-5949-6764 where I get an error message saying “Enlace incorrecto. Cierra la venta y vuelve a intentarlo con un enlace diferente.”
3. This means incorrect link, close the window and try again with a different link, different url
   
   Please help
   
   Thank you very much
   
   Liliana

• This reply was modified 1 year, 3 months ago by aflorarte.

Dear Liliana,

Thank you for reaching out to us about the configuration issue with the WhatsApp Social Widget in the header of your website.

To complete the link field for the WhatsApp icon, please enter your phone number without the plus (+) sign or dash (-) symbols. Simply input your number in the following format: “541159496764”.

Should you have any further questions or require additional assistance, please don’t hesitate to let us know.

Thank you for your understanding.

Best regards,
Arif I.

Thank you so much Arif !

Thanks for sharing, Arif!

@aflorarte, let us know if you need more help, otherwise please mark the topic as Resolved.

Kind regards,
Herman ??