when 1 item in stock product page hang

  • Resolved jspender

    (@jspender)


    4 years, 4 months ago

    Hello, when I put 1 item in stock , this item is not opening in browser – it is opening few lines and then page just hang, if I change stock to more than 1 – then everything works. How to deal with this problem? What to do if I have just one item?

    • This topic was modified 4 years, 4 months ago by jspender.

    The page I need help with: [log in to see the link]

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  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    I’d like to look into this issue for you, but I’ll need more info. First, could you please share a copy of your site’s System Status Report? To find it, go to WooCommerce ? Status, select Get system report and then Copy for support.? Paste it here in your response.

    Next, if you can link us to a product where this issue occurs, then we’ll be able to get a closer look at that too.

    If you have many other plugins installed alongside WooCommerce, you could also check to see if its another plugin (or your theme), that’s causing this behavior, by doing a conflict test. This type of test is disruptive to a live site, and a staging site is recommended, but I see your site is “Under Construction”, which makes things easier. Here’s instructions for how to do that:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Plugin Support EastOfWest a11n

    (@eastofwest)

    We haven’t heard back from you in a while, so I’ll go head and mark this thread as resolved. If you have any further questions, you can always start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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