When Activate page down

Hello there,

Thanks for contacting us and we hope you’re doing well ??

I installed the last version on my local installation and seems to work fine.

Maybe there is a conflict when you install our plugin.

Please, could you activate the debug mode in order to generate an debug.log file and see which type of error you get and why your page go down?

If you don’t know how to enable debug on your site, please see this link

Please enable the debug and then try to activate our plugin.

Please paste in your next reply the error in order to see what is the problem and try to help you.

We looking forward your response.

Have a good day.

Hi Thank you for the answer, here I send you the debug of that action.

[29-Oct-2020 16:52:05 UTC] PHP Warning: mysqli_real_connect(): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /var/www/html/wp-includes/wp-db.php on line 1531
[29-Oct-2020 16:52:05 UTC] PHP Warning: mysqli_real_connect(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /var/www/html/wp-includes/wp-db.php on line 1531
[29-Oct-2020 16:52:05 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/wp-includes/wp-db.php on line 1562
[29-Oct-2020 16:52:05 UTC] PHP Warning: mysqli_real_connect(): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /var/www/html/wp-includes/wp-db.php on line 1531
[29-Oct-2020 16:52:05 UTC] PHP Warning: mysqli_real_connect(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /var/www/html/wp-includes/wp-db.php on line 1531
[29-Oct-2020 16:52:05 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/html/wp-includes/wp-db.php on line 1562

Have a nice day to and thank you for the help.

Guillermo

Hello there,

hope you are doing well ??

The error is saying that your WordPress site couldn’t connect with your MySQL Database.

Are you using legacy PHP version? Such as PHP v5.3 or below?

If so, please consider using PHP version 7.

But mostly the error comes up because of miss-configuration, please check your database connection in your wp-config.php file. And also sometimes it because your MySQL is stopped running.

Let us know any news, please.

Have a nice day!