• Hi,

    I’ve attempted to toggle off every setting that I can think of in your plugin, but I still get blank pages for some pages. Some are product pages (woocommerce), but not all product pages, and some are regular pages, but again not all of them.

    What does load is faster! In general seems to have desired effect, but just kills off about half of our site’s pages.

    Using Themify.me ‘s Ultra theme.

    Is there a known simple solution?

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    I’ve attempted to toggle off every setting that I can think of in your plugin

    which ones are still on?

    but I still get blank pages for some pages.

    can you check your PHP-errorlog for (relevant) php errors?

    Thread Starter michaelmortarotti

    (@michaelmortarotti)

    It seems that image Lazy Loading is causing the pages to fail. The site behaves normally when this setting is deactivated. That said, I would really like to be able to use this feature – any adjustments to make with that issue?

    There are no PHP errors that I can see. Perhaps I am looking in the wrong place within cPanel, though. Let me know if I should look further here.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, try this filter, which disables one specific new feature (lazyloading of background-images), that way you probably can keep most of lazyloading active;

    
    add_filter( 'autoptimize_filter_imgopt_lazyload_backgroundimages', '__return_false' );

    frank

    Thread Starter michaelmortarotti

    (@michaelmortarotti)

    Where would I add this text, Frank? (I can get around pretty well, but am not completely native in this area) Thank you!

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    easiest/ safest way is to use the code snippets plugin ??

    Thread Starter michaelmortarotti

    (@michaelmortarotti)

    OK, and I simply drop in the code you provided without any additional function tag?

    …and if you don’t mind one more question – after I drop it in there, am I able to delete the extra plugin?

    Thank you!

    Thread Starter michaelmortarotti

    (@michaelmortarotti)

    Nevermind…tried it and it seems happy. I am noticing that one can’t just delete, as you have to keep the snippet active within the plugin. Thanks for the simple solution and support!

    Thread Starter michaelmortarotti

    (@michaelmortarotti)

    …actually, no and after switching it off, the problem is more persistent

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    actually, no and after switching it off, the problem is more persistent

    darn, that’s a setback. afraid that php errorlog becomes a prerequisite now to be able to understand what is happening, can you look for that?

    Thread Starter michaelmortarotti

    (@michaelmortarotti)

    I am not certain of how to find this, but when I go into cPanel for my shared hosting, I see in the root directory of this domain a file called “error_log”. Is this the right one? If so, what is the best way to share this with you or is there something I should look for?

    Thank you

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I see in the root directory of this domain a file called “error_log”. Is this the right one?

    possibly & probably.

    If so, what is the best way to share this with you or is there something I should look for?

    you can download the file and mail it to futtta-at-gmail-dot-com and I’ll have a look to see if there’s relevant info in there (fingers crossed).

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘When active, plugin blocks certain pages’ is closed to new replies.