When doing test payments, nothing happens

  • Resolved davidschmieman

    (@davidschmieman)


    3 years, 6 months ago

    Hi,

    I run into strange payment errors for a couple of days and I can not seem to work it out myself. Whenever I try to order something from my own website (with an cooupon code that makes every order go to zero as a test payment), nothing happends, my browser scrolls to the top and nothing regarding paying happends.

    I did not have this in the past.

    Is there anyone that might know where this error comes from or maybe a setting that might cause this problem?

    Thank you so much in advance,

    Greetings,
    David

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @davidschmieman,

    You can temporarily disable all plugins except for WooCommerce and switch to one of the default themes like Storefront and check again. If the payment works, then turn theme plus each plugin back on, one at a time, checking after each. When it stops working, you’ll know where the conflict is.

    For more detailed instructions about conflict testing, check out this – How to test for plugin and theme conflicts.

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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