Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @hoangtrismpk,

    Greetings. Thanks for reaching out to us.

    When I tried to check your docs page, I’m getting 404 page, as you can see here: https://d.pr/i/KRFPTW

    Could you please check and share us with the correct URL? So that I can check and assist you with your issue.

    Thank you!

    Thread Starter hoangtrismpk

    (@hoangtrismpk)

    Hello

    We just transferred the domain name so please try again at this link: https://web.addme.vn/docs/

    Thanks

    Plugin Support Pial

    (@iapial)

    Hello there @hoangtrismpk

    Thanks for sharing the new URL, I have checked and found the issue on your site.
    I have forwarded the issue with our Dev team, they are looking into it.
    I will get back to you as soon as possible

    Thanks for your patience

    Plugin Support Pial

    (@iapial)

    Hello there,

    After the investigation we have found that you have enabled Masonry layout and after the Page load it’s not possible to extend the Dom size as a result you are facing the issue.
    Can you please Disable the Masonry layout from settings to do that please Check here : https://d.pr/v/Wyknpa

    It will solve your issues
    Please let me know how it goes
    Thanks

    Thread Starter hoangtrismpk

    (@hoangtrismpk)

    Hello,

    The problem has been solved, thank you for your support

    • This reply was modified 7 months, 2 weeks ago by hoangtrismpk.
Viewing 5 replies - 1 through 5 (of 5 total)
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