When I activate GDPR option, it does not work on iOS, and analytics stops workin

  • Resolved abelmelero

    (@abelmelero)


    6 years, 6 months ago

    Hello,

    I’m sorry I do not speak English. I am using the google translator.

    When I activate the Notice Bar option to put the GDPR message, I have two problems:

    1. The notice does not appear, it does not appear, in Ios, and the page looks bad (no images appear in the related articles or the links work)

    2. Analytics, stops showing AMP visits, or even worse, no visits to AMP.

    Also, I would like to ask you, if you are going to continue updating the GDPR option for AMP, since it does not comply with the policy, since when you click “Do not Accept” or “Reject”, the ads and everything else keeps appearing, and cookies are still installed in the user’s browser, despite the fact that the user has said he does not want cookies.

    Thank you very much for your work, it’s fantastic. I hope you can help me.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor ampforwp

    (@ampforwp)

    Hello @abelmelero

    Regarding notice bar not appearing on ios device can you please paste this CSS code into custom CSS section of our plugin check if it works or not.

    #ampforwpConsent {display: inline;}

    You can find custom CSS option in the following setting.

    Dashboard>AMP>design>Global>custom css section [see this screenshot:
    https://take.ms/mdanR%5D

    Can you please send me the screenshot of how you are adding analytics in the setting panel.

    Are you using the latest version of our plugin?[0.9.91]

    If the user clicks on reject then ads and images will not be shown to the user and the cookie also not installed in the user browser.

    Thread Starter abelmelero

    (@abelmelero)

    Hello!

    Thank you very much for the reply. I have implemented the code, and now the notice works in iOS.

    Regarding Analytics, it still does not work.

    Yes, I am using the latest version

    I send you a screenshot of how I have installed the code:Clic here to view picture

    Another issue, it would be necessary to include a link in the notice to the Privacy Policy page, but does not give option to it

    Many thanks!

    • This reply was modified 6 years, 6 months ago by abelmelero.
    • This reply was modified 6 years, 6 months ago by abelmelero.
    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @abelmelero

    1- Glad that the GDPR notice bar is working.

    2- Can you please contact me on [email protected] regarding google analytics is not working.

    3- Yes, we have made a ticket on GitHub about the feature you are talking [link in GDPR notice bar]

    We are going to push an update today and in this update, you will see this feature as well.

    Here is the link to GitHub ticket:
    https://github.com/ahmedkaludi/accelerated-mobile-pages/issues/2152

    Thread Starter abelmelero

    (@abelmelero)

    Thanks, I sent you a message privately.

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @abelmelero

    Thank you I will look into your issue there personally and will solve your issue.

    I had the same issue with Google Analytics.
    AMP visits are not counted when cookie notice is enabled.

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @amarilindra

    Yes, this is because of the GDPR is not tracking the users until they don’t give consent for the same.

    According to GDPR policy, we cannot track the user visits if he/she doesn’t accept the cookies.

    Can you please try to remove this code “data-block-on-consent” from accelerated-mobile-pages.php file see this screenshot: https://take.ms/GJKGr and check if analytics is working or not.

    you can find this file in the following directory.

    wp-content/plugins/accelarated mobile pages/accelarated-mobile-pages.php

    • This reply was modified 6 years, 6 months ago by ampforwp.
    Thread Starter abelmelero

    (@abelmelero)

    Hello, and I do the same, or wait for you to respond by mail?

    Thank you

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @abelmelero

    Yes, you also can try this and check if it works or not.

    Thread Starter abelmelero

    (@abelmelero)

    Sorry I can not because I have installed the code directly in the plugin, only the ID, and there is no way to remove the tag.

    Regarding the data I gave you yesterday by mail, are you working on it? or have they finished?

    Thank you very much

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @abelmelero

    You can find that code in the following directory.

    wp-content/plugins/accelarated mobile pages/accelarated-mobile-pages.php

    Thread Starter abelmelero

    (@abelmelero)

    I’ve been watching and I do not have that code. It does not appear, I can not erase it.

    Thank you

    Thread Starter abelmelero

    (@abelmelero)

    Sorry, I’ve found it already.

    But this means that when a user decides NOT to accept analytics cookies, they are installed equally, right?

    @ampforwp

    This is because when AMP pages are loaded via Google CDN it is throwing following error. Please fix this asap.

    Failed to load https://www.techrrival.com/addic4-content/plugins/accelerated-mobile-pages/includes/amp-consent/consent.php?__amp_source_origin=https%3A%2F%2Fwww.techrrival.com: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://www-techrrival-com.cdn.ampproject.org’ is therefore not allowed access. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled.

    *However this will work fine when you open the AMP page directly.

    Let me know what you think.

    #DebuggingIsLove

    • This reply was modified 6 years, 6 months ago by Mehul Boricha.

    Hi @ampforwp

    This is strange. I’m getting mixed answers from your team.
    In the email you mentioned – “The analytic tracking does not depend upon the Accept and Reject option. It should work fine.”

    But here you are saying “Yes, this is because of the GDPR is not tracking the users until they don’t give consent for the same.”

    Which one is correct?

Viewing 15 replies - 1 through 15 (of 17 total)
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