When I press “submit” button it will direct to “Page Unfound”

  • Resolved srpub

    (@srpub)


    7 years, 1 month ago

    Thank you for this plugin. I installed it today, but when I tested it by typing a message and click “Submit” it went to a page unfound.

    Could you please advise. Many thanks.

    https://srpub.info

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help. It sounds like something is interfering with normal functionality. The best thing you can do is troubleshoot your plugins and theme to determine the source of any conflict. Let me know if I can provide any further infos.

    • This reply was modified 7 years, 1 month ago by Jeff Starr. Reason: clarity
    Plugin Author Jeff Starr

    (@specialk)

    Hi srpub, I hope you got this sorted out. I’m gonna go ahead and mark this topic as resolved to help keep things organized. Feel free to follow-up or post afresh with any new issues or questions, I’m glad to help however possible. Thank you.

    How did you solve it?
    I have same problem!

    Disabled all plugins!

    Plugin Author Jeff Starr

    (@specialk)

    Hello autox420, please do not double post on threads, it just means more work for everyone. If you ever need to get in touch directly, you can reach me here.

    For your question, there a few big things to look at:

    1) Is your wp-config.php file in the usual location, or a custom location
    2) Is the required SAC JavaScript getting loaded correctly on the page
    3) Is there any other JavaScript that may be interfering with the SAC JS

    I would begin by checking those three things. To check for the JS on the page, you can inspect your source code. For the JS errors, you can install a browser extension.

    If there is any further information I can provide, please let me know. Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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