When Is Role Removed?

  • Hello. I have the plugin installed and configured so that the Discord Roles are being correctly assigned. In my test, I went into my test user and set their expiry date to a date before todays, and made their membership inactive. However, I see that they have the role I assigned them in Discord. How long does it take for the role to be removed, or am I doing something wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Younes

    (@vanbom)

    Hi @archmaster7

    Yes memberpress has it own Cron to execute when a transaction is expired

    Thread Starter archmaster7

    (@archmaster7)

    It’s been 24 hours and my test account still has the role assigned. What exactly triggers the removal? I set the expiry date to Oct 12th, and the status is refunded. Does me manually setting the expiry date not trigger the removal? Or is it the refunded status? Or something else?

    Thanks.

    • This reply was modified 1 year, 1 month ago by archmaster7.
    Plugin Contributor Younes

    (@vanbom)

    @archmaster7
    ok can you run the API button in Memeber list table for the specific user

    • This reply was modified 1 year, 1 month ago by Younes.
Viewing 3 replies - 1 through 3 (of 3 total)
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