• Resolved Paolo

    (@paoloicreatif)


    Hello, i have a problem with shipping method in woocommerce: i have 2 shipping method FREE (over 50€ purchase) and FLAT RATE (10€ under 50€ purchase). I set the shipping method correctly and now in cart i see correctly FLAT RATE under 50€ purchase, but when the price is over 50€ (es: 85€) i see the 2 shipping methods: free and flat rate.

    Could you help me to solve this issue? Thanks

    Paolo

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • How have you set the Flat Rate to be only for under 50€?

    This is what I usually user to hide other shipping methods if Free Shipping is available:

    https://woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/

    Hi @paoloicreatif

    Thanks for reaching out!

    If I understand you correctly, you set up the following shipping methods below and you’re seeing the two shipping methods when the total order is over 50€, correct?

    • Free Shipping – minimum order amount of 50€
    • Flat Rate – minimum order amount of 10€ and under 50€

    As a first step, can you please share with us how you set up the Flat Rate settings with the condition above, as this is only the default settings available?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)
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