When trying to book, just spinning icon

Hi @jeffreygaudette,

Thanks for posting on the forum.

This type of issue mostly caused because of JavaScript error message generated by any plugin/theme that you are using along with this plugin. It happens because Appointments plugin uses AJAX and the functionality of it gets affected due to JavaScript error message.

Can you check the JavaScript console for errors?

In Chrome go to “View -> Developer -> JavaScript Console” and in Firefox you can go to “Tools -> Web Developer -> Console”

Find information about how to open JavaScript browser console :

https://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

Let me know what JavaScript errors if any you are getting when you face this issue and which plugin/theme is causing it.

You can also just try on your development site using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Best Regards,
Vinod Dalvi

Thanks for the help. It looks like the problem is related to:

Mixed Content: The page at ‘https://runnersconnect.net/make-an-appointment/’ was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘https://runnersconnect.net/wp-admin/admin-ajax.php’. This request has been blocked; the content must be served over HTTPS.

I’ll work on how to serve that content over https to clear things up

Hi @jeffreygaudette,

Awesome, great to see you got the problem found.

If we can be of any further assistance please don’t hesitate to ask ??

Have a fantastic day!

Cheers,
Vinod Dalvi

How did you fix this?

Hey there camrinp,

Hope you’re well today!

Are you having the same issue as @jeffreygaudette? Have you tried doing debugging as instructed in the 2nd comment?

Are you referring to the mixed content error?

Please let us know ??

Best regards,
Bojan

Hi Jeffrey, my issue was related to another plugin but I figured the solution may be similar. I ended up resolving it already. Thanks for the follow-up.

Hey again camrinp,

Glad you managed to fix that ??

Have a great weekend!

Cheers,
Bojan