• Resolved élisson Costa

    (@nossileee)


    Hi!

    This morning, I went to update some plugins, including Woocommerce, and it always updates quickly and completes without errors.

    Today, it got stuck…. and when I tried to open another page, it was stuck for several minutes on the page under maintenance.

    After analyzing the logs, I saw that the error occurred in redis, which was the one who crashed the site, see the log:

    [20-Dec-2022 08:02:26 UTC] Predis\Protocol\ProtocolException: Unknown response prefix: 'a'. [tcp://127.0.0.1:6379] in /home/bhlfitne/public_html/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/AbstractConnection.php:144
    Stack trace: 0 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/StreamConnection.php(343): Predis\Connection\AbstractConnection->onProtocolError('Unknown respons…') 1 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/AbstractConnection.php(120): Predis\Connection\StreamConnection->read() 2 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/AbstractConnection.php(112): Predis\Connection\AbstractConnection->readResponse(Object(Predis\Command\Redis\ZADD)) 3 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Client.php(316): Predis\Connection\AbstractConnection->executeCommand(Object(Predis\Command\Redis\ZADD)) 4 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Client.php(299): Predis\Client->executeCommand(Object(Predis\Command\Redis\ZADD)) 5 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/includes/class-metrics.php(219): Predis\Client->__call('zadd', Array) 6 /home/bhlfitne/public_html/wp-content/plugins/redis-cache/includes/class-metrics.php(138): Rhubarb\RedisCache\Metrics->save() 7 /home/bhlfitne/public_html/wp-includes/class-wp-hook.php(308): Rhubarb\RedisCache\Metrics::record('') 8 /home/bhlfitne/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) 9 /home/bhlfitne/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 10 /home/bhlfitne/public_html/wp-includes/load.php(1124): do_action('shutdown') 11 [internal function]: shutdown_action_hook() 12 {main}

    I was worried to update other sites.

    Could you check what happened or if you need an update?

    (I made a github donation for you).

    Thanks.

    The page I need help with: [log in to see the link]

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Viewing 7 replies - 1 through 7 (of 7 total)
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